SMS
DLT-registered transactional SMS for due dates, OTPs, and delivery updates
Omnichannel Commerce · Kolkata · West Bengal · India
Retail software that turns browsers into repeat buyers
We build omnichannel commerce systems for retailers who need to sell everywhere — web, WhatsApp, Instagram, and in-store POS — with AI recommendations, real-time inventory, checkout that converts, and auto reminders over SMS, WhatsApp, and email for subscriptions, dues, and welcome journeys. Engineered in Bardhaman, deployed across Kolkata, Durgapur, Siliguri, and pan-India D2C brands.
Shopify · WooCommerce · custom buildsOmnichannel inventory & POS syncAuto reminders · SMS, WhatsApp & emailAI recommendations & cart recovery
Or call +91 86955 11929 — reply within one business day
Retail commerce deployment statistics
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Average mobile conversion lift
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Cart recovery rate
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Commerce modules
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Retailers deployed
Flagship commerce stack
Sell everywhere. Stock once. Convert 3× more.
We replace fragmented tools — separate POS, WhatsApp orders, and a slow website — with one omnichannel commerce platform. AI recommendations, automated cart recovery, and checkout optimised for Indian buyers who shop on mobile.
Need only specific modules? Pick any combination from our 23+ retail solutions — storefront, auto reminders, inventory sync, WhatsApp catalog, or full marketplace — one vendor, one timeline.
3× average mobile conversion
- Unified storefront — web, mobile, WhatsApp & Instagram
- Auto reminders via SMS, WhatsApp & email — subscriptions, dues & welcomes
- Real-time inventory sync across POS and online channels
- AI product recommendations & personalised search
- One-tap UPI checkout with cart abandonment recovery
- Multi-vendor marketplace with split payouts
AI recovers 22% of abandoned carts
WhatsApp nudges within 30 minutes of cart drop-off
Auto reminders
Subscription alerts, due notices & welcome templates — on autopilot
Your commerce platform shouldn't stop at checkout. We connect automated reminders across SMS, WhatsApp, and email — so renewals, payment dues, and first-purchase welcomes go out on time, every time, without your team chasing customers manually.
Template messages via WhatsApp Business API — higher open rates than email
Branded HTML templates for welcomes, renewals, invoices, and win-back campaigns
Subscription & renewal alerts
Auto-notify customers before a plan expires — monthly product boxes, refill subscriptions, AMC renewals, or recurring retail plans.
Payment & due-date alerts
Remind customers of outstanding balances, EMI due dates, COD confirmations, and invoice payment deadlines before accounts go overdue.
Welcome & onboarding templates
Instant welcome messages on first purchase or signup — order summary, loyalty enrolment, store policies, and how to reach support.
Order & fulfilment updates
Shipped, out-for-delivery, and delivered notifications across all three channels — no manual status replies from your team.
Win-back & re-engagement
Trigger reminders when a subscriber lapses or a buyer hasn't ordered in 30/60/90 days — with personalised offers to bring them back.
Custom trigger workflows
Any commerce event can fire a reminder — low stock on a subscribed SKU, birthday offers, referral milestones, or festival pre-orders.
DLT-compliant SMS · WhatsApp Business API templates · branded email journeys
Modular commerce
23+ retail solutions — pick one or bundle them all
From Shopify storefronts in Kolkata to WhatsApp commerce in Siliguri and multi-vendor marketplaces pan-India — search by name, category, or keyword to find the module your retail business needs right now.
Showing 23 of 23 solutions
Hot
Custom E-commerce Storefront
Mobile-first online stores on Shopify, WooCommerce, or headless Next.js — product pages engineered for Core Web Vitals, UPI checkout, and SEO that ranks for what you actually sell.
Hot
Multi-Vendor Marketplace Platform
Launch an Amazon-style marketplace — vendor onboarding, commission rules, split payouts, seller dashboards, and dispute workflows. Built for founders who outgrow a single-brand store.
Hot
AI Product Recommendations
Personalised 'You may also like', cross-sell bundles, and search ranking powered by purchase behaviour — lift average order value without hiring a data science team.
Popular
WhatsApp Commerce & Catalog
Sync your product catalog to WhatsApp Business — customers browse, add to cart, and pay without leaving chat. Automated order confirmations and delivery updates included.
Trending
Instagram & Social Selling
Shoppable Instagram feeds, Facebook Shop sync, and UTM-tracked bio links — turn Reels and Stories into measurable revenue, not just likes.
Hot
Omnichannel Inventory Sync
One stock count across website, marketplace, WhatsApp orders, and physical POS — no more overselling the last unit or manual spreadsheet updates between channels.
Popular
POS Integration — Online + In-Store
Connect your billing counter to your online store — unified customer profiles, loyalty points, and inventory whether they buy in your Kolkata showroom or at midnight on mobile.
Order Management System (OMS)
Centralised order pipeline — pick, pack, ship, and track across warehouses. Auto-assign couriers, print labels, and notify customers at every milestone.
Popular
Payment Gateway & Checkout
Razorpay, PayU, Stripe, and PayPal — UPI, cards, EMI, COD, and international currencies. One-page checkout optimised to reduce drop-off at the payment step.
Shipping & Logistics Integration
Shiprocket, Delhivery, Blue Dart, and Dunzo — real-time rates, automated label generation, and tracking links pushed to customers via SMS and WhatsApp.
Hot
Cart Abandonment Recovery
Recover 15–25% of lost sales — automated WhatsApp nudges, email sequences, and limited-time offers triggered when shoppers leave items in cart without paying.
Popular
Auto Reminders — SMS, WhatsApp & Email
Connected notification hub for subscription alerts, payment due reminders, welcome templates, order updates, and win-back campaigns — triggered automatically from your commerce platform, no manual follow-ups.
Loyalty & Rewards Program
Points, tiers, referral bonuses, and birthday offers — turn one-time buyers into repeat customers with a loyalty engine synced to your CRM and POS.
Product Catalog & PIM
Bulk import, variant management, rich media, and SEO-friendly URLs for thousands of SKUs — one source of truth that feeds your website, marketplaces, and WhatsApp catalog.
Returns & Refunds Automation
Self-service return requests, RMA workflows, refund to original payment method, and restock rules — cut support tickets and build buyer trust.
Trending
Retail Mobile App (iOS & Android)
Native-feel shopping apps with push notifications, wishlists, and one-tap reorder — for D2C brands where 70%+ of traffic is mobile but a website alone isn't enough.
Trending
E-commerce SEO & Core Web Vitals
Product schema, category landing pages, internal linking, and Lighthouse-optimised performance — rank for 'buy [product] Kolkata' without paying for every click.
Performance Marketing for Retail
Google Shopping, Meta catalog ads, and retargeting campaigns wired to your product feed — ROAS-focused campaigns for festive seasons and new launches.
Conversion Rate Optimisation
A/B tests on checkout, product page layouts, and urgency triggers — data-driven tweaks that compound into measurable revenue lifts month over month.
Retail Analytics Dashboard
Revenue by channel, product velocity, cohort retention, and campaign ROI in one dashboard — know which SKU and which ad actually makes money.
Trending
AI Demand Forecasting
Predict stock needs before festivals and sales events — reduce dead inventory and stockouts with models trained on your order history and seasonality.
Warehouse Management (WMS)
Bin locations, batch tracking, expiry management, and pick-path optimisation — for retailers managing multiple warehouses across Bengal and beyond.
Commerce Infrastructure & AMC
Cloud hosting, CDN, SSL, backup, security patches, and annual maintenance — your store stays fast and online through Diwali traffic spikes.
Subscriptions, dues & welcomes — sent automatically.
Connected SMS, WhatsApp, and email reminders fire from your commerce platform — renewal alerts 3 days before expiry, payment due notices, welcome templates on first purchase, and win-back messages when buyers go quiet. No manual follow-ups.
DLT SMS · WhatsApp Business API · branded email templates
Store-type expertise
Built for the way you actually sell
A grocery quick-commerce store needs delivery slots and COD. A fashion boutique needs lookbooks and size guides. A B2B wholesaler needs bulk pricing and dealer portals. We configure the right modules for your vertical — not a generic template.
Every vertical build includes mobile-first checkout, UPI payments, and SEO foundations — so you rank for what you sell, not just “ecommerce website Kolkata.”
Fashion & Apparel
Vertical commerce solutions
- Boutiques
- Ethnic wear
- Streetwear
- Kids fashion
- Custom tailoring
Grocery & Food
Vertical commerce solutions
- Quick commerce
- Organic stores
- Bakeries
- Cloud kitchens
- Sweet shops
Electronics & Gadgets
Vertical commerce solutions
- Mobile accessories
- Computer parts
- Smart home
- Refurbished devices
Home & Lifestyle
Vertical commerce solutions
- Furniture
- Home décor
- Kitchenware
- Handicrafts
- Artisan goods
Beauty & Wellness
Vertical commerce solutions
- Skincare D2C
- Salon products
- Ayurvedic
- Supplements
- Fragrances
B2B & Wholesale
Vertical commerce solutions
- Distributor portals
- Bulk ordering
- Dealer networks
- Industrial supplies
Where we deploy
Commerce platforms for retailers across Bengal, India & beyond
We engineer from Bardhaman and deploy for Park Street boutiques, Durgapur wholesalers, Siliguri border-trade retailers, and D2C brands shipping pan-India and internationally.
West Bengal
Our home market — from Park Street boutiques and New Market wholesalers to Durgapur industrial suppliers and Siliguri border-trade retailers. One team for storefront, inventory, payments, and delivery integrations.
- Kolkata
- Durgapur
- Asansol
- Siliguri
- Bardhaman
- Howrah
- Kharagpur
Pan-India D2C
Scale beyond Bengal — headless storefronts, multi-warehouse inventory, Razorpay & Shiprocket nationwide, and performance marketing tuned for D2C brands shipping across India.
- Mumbai
- Bangalore
- Delhi NCR
- Hyderabad
- Pune
- Chennai
- Ahmedabad
North East India
Regional retailers going digital — WhatsApp catalog selling, COD-friendly checkout, and logistics integrations for markets where mobile commerce leads desktop.
- Guwahati
- Shillong
- Agartala
- Dimapur
- Imphal
- Gangtok
International
Export-ready stores with Stripe, PayPal, multi-currency pricing, and GDPR-compliant checkout — for Indian manufacturers and D2C founders selling globally.
- US
- UK
- UAE
- Australia
- Europe
- Middle East
Custom commerce bundles
Need three modules, not twenty-three? We'll bundle them.
Mix storefront, auto reminders, and WhatsApp catalog into one project — one vendor, one timeline, one annual maintenance contract for your Kolkata store or pan-India D2C brand.
What you get
- Senior team, no handoffs
- Fixed timeline & scope
- Post-launch support
Trusted deployments
12+ retailers across Bengal, India & export markets
Active commerce rollouts from Park Street boutiques and New Market wholesalers to Durgapur electronics stores and pan-India D2C brands. Client identities stay confidential under NDA.
Names withheld by agreement
Fashion boutique
Park Street, Kolkata · West Bengal
Confidential client
Electronics retailer
City Centre, Durgapur · West Bengal
Confidential client
Grocery & quick commerce
Hill Cart Road, Siliguri · West Bengal
Confidential client
Online bakery
Bardhaman · West Bengal
Confidential client
B2B wholesale portal
New Market, Kolkata · West Bengal
Confidential client
Home & furniture store
Asansol · West Bengal
Confidential client
D2C beauty brand
Salt Lake, Kolkata · West Bengal
Confidential client
Artisan marketplace
Guwahati · North East India
Confidential client
Industrial supplies B2B
Howrah · West Bengal
Confidential client
D2C lifestyle brand
Pan-India shipping · India
Confidential client
Export manufacturer
Export · US & UAE · International
Confidential client
Campus merchandise store
Kharagpur · West Bengal
Confidential client
Client voices
What retailers say after going live
Feedback from NDA-protected deployments — attributed by role and locality only, from Park Street boutiques in Kolkata to D2C brands shipping pan-India.
“Our Park Street boutique was losing online sales to slow checkout and no WhatsApp option. Techimpace rebuilt the store with UPI one-tap pay and WhatsApp catalog — mobile conversion tripled in six weeks.”
Confidential client
Owner · Fashion boutique
Park Street, Kolkata
“Managing stock across our Durgapur showroom and website was a nightmare of spreadsheets. Omnichannel inventory sync stopped overselling overnight — we haven't had a stockout complaint since Diwali.”
Confidential client
Operations Head · Electronics retailer
City Centre, Durgapur
“Cart abandonment recovery via WhatsApp brought back 22% of abandoned carts in the first month. That single module paid for the entire commerce stack before we even launched the loyalty program.”
Confidential client
E-commerce Manager · D2C beauty brand
Salt Lake, Kolkata
“We needed a multi-vendor marketplace for North Bengal artisans — vendor onboarding, commission splits, and Shiprocket integration in one platform. Sellers are live in days, not months.”
Confidential client
Founder · Artisan marketplace
Siliguri, West Bengal
“AI product recommendations increased our average order value by 34%. Customers actually discover matching accessories now instead of bouncing after one item.”
Confidential client
Head of Growth · D2C lifestyle brand
Pan-India
“Our Bardhaman bakery needed delivery slots, cake customiser, and COD for local orders. Techimpace built exactly that — weekend orders doubled without hiring more phone staff.”
Confidential client
Proprietor · Online bakery
Bardhaman, West Bengal
“POS integration means loyalty points work whether a customer shops in our Asansol store or online at 11 PM. One customer profile, one inventory — finally.”
Confidential client
Retail Director · Home & furniture
Asansol, West Bengal
“Core Web Vitals went from failing to 95+ on mobile. Organic traffic for product searches in Kolkata grew 3× in four months — we cut Google Ads spend by half.”
Confidential client
Marketing Lead · Electronics retailer
Kolkata, West Bengal
“Exporting handicrafts to the US required Stripe, multi-currency, and customs-ready invoices. Techimpace handled compliance and checkout — our first international order shipped in week three.”
Confidential client
Export Manager · Handicraft seller
Guwahati, Assam
“Subscription renewals used to slip through the cracks — we'd chase customers on phone. Auto reminders via WhatsApp and SMS now go out three days before expiry. Renewal rate jumped 40% without adding staff.”
Confidential client
Operations Manager · D2C subscription brand
Salt Lake, Kolkata
“The B2B wholesale portal replaced our phone-order chaos. Dealers log in, see live stock, place bulk orders, and track shipments — our sales team focuses on new accounts, not repeat order entry.”
Confidential client
Sales Director · B2B wholesale
New Market, Kolkata
FAQ
Retail & e-commerce questions — answered
Common questions from retailers in Kolkata, West Bengal, and across India evaluating commerce platform vendors.
Do you build Shopify stores or custom e-commerce websites in Kolkata?
Both. We set up and customise Shopify for fast launches, build WooCommerce stores for WordPress-native retailers, and develop headless Next.js storefronts when you need maximum performance and flexibility. Every build includes UPI payments, mobile-first design, and SEO foundations.
How does omnichannel inventory sync work for retail stores?
We connect your online store, marketplace listings, WhatsApp orders, and in-store POS to one inventory database. When a unit sells in your Durgapur showroom, web stock updates instantly — eliminating overselling and manual spreadsheet updates.
Can you integrate WhatsApp commerce with our existing product catalog?
Yes. We sync your product catalog to WhatsApp Business API — customers browse, add to cart, and pay via UPI or COD without leaving chat. Order confirmations and delivery tracking are automated via WhatsApp and SMS.
Do you build multi-vendor marketplaces like Amazon or Flipkart?
Yes. Our marketplace platform includes vendor onboarding, commission rules, split payouts, seller dashboards, dispute workflows, and buyer protection — for founders launching regional or niche marketplaces in India and internationally.
How does AI product recommendation increase sales?
Our recommendation engine analyses purchase history, browsing behaviour, and basket contents to surface relevant cross-sells and upsells — 'complete the look' bundles, frequently bought together, and personalised homepage feeds. Most clients see 25–35% higher average order value within 60 days.
Do you send auto reminders via SMS, WhatsApp, and email for retail subscriptions and dues?
Yes. Our notification hub connects to your commerce platform and fires automated messages across SMS, WhatsApp Business API, and email — subscription renewal alerts, payment due reminders, welcome templates on first purchase, order status updates, and win-back campaigns. Templates are branded, DLT-compliant for SMS, and triggered by rules you control (e.g. 3 days before renewal, 7 days after overdue invoice).
How much does retail e-commerce software cost in West Bengal?
Pricing depends on modules selected, SKU count, and channel complexity. After a free consultation we provide a fixed, itemised quote. Most retailers start with storefront + payments + inventory sync, then add WhatsApp commerce and cart recovery as they scale.
Ready to sell everywhere?
Book a free commerce demo — on-site in Bengal or remote pan-India.
Tell us your store type, SKU count, and sales channels. We'll prepare a live walkthrough with your product catalog and checkout flow — not a generic sales deck.
Free consultation · Fixed itemised quote · Shopify, custom & marketplace builds